Strachur Medical Practice: Easter Holiday

Friday, March 09, 2007

Easter Holiday

The surgery will be closed on Easter Monday, the 9th of April.

Dr Coull will be on call for emergencies over the Easter weekend, so in an emergency call 01369 860 224 to contact the doctor.

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The Services We Provide

We have a contract with NHS Highland (Argyll
CHP) to provide NHS General Medical
Services (GMS).
We provide all of the essential NHS GP services
for patients. We can also provide the following
additional services:
-Child Health Surveillance and vaccination
(in conjunction with the Health Visting team).
-Ante- and post-natal maternity services
(together with the midwives in Dunoon)
-Cervical smears
-Warfarin/medication monitoring service
-Annual flu vaccination service
-Diabetic/Cardiac patient reviews
-Travel advice and immunisation service

Fees may apply where a service is not covered by the NHS.

Quality and Outcomes Framework (QoF) points

Repeat Prescriptions and Dispensing

We issue most repeat prescriptions monthly with a re-order slip. Please re-order your repeat medications at least 2 working days in advance. This allows us to order your medication from our wholesaler and carry out our safety checks.
You can hand your re-order slip in to reception, post it to us, put it through our letterbox by hand, or fax it to us on 01369 860225.
If you misplace your repeat slip, you can ask at reception for a replacement.
For safety reasons, please avoid ordering repeat medications by telephone.
We are a dispensing practice, so you can collect your medication from the practice dispensary hatch during normal opening hours.

Home Visits

Some patients are too frail or unwell to travel to the surgery even for routine care. In such cases, please call the surgery to let us know that a visit may be required.
Please note that we discourage home visits for anything other than terminal care or medical emergencies.
Home visits are a poor use of GP time, meaning less time for other patients, it is difficult to provide high quality modern health care outside the surgery, and there is a higher risk of medical errors.
Visits are therefore only carried out where the GP decides that a visit is clinically justified.

Confidentiality

We take your privacy very seriously. Only practice
employees have access to identifiable data,
and then only on a ‘need to know’ basis. You have
the right to access the data we hold on you under
the Data Protection Act and Access to Medical
Records legislation (simply ask at reception).
Except for sharing information with other NHS
staff involved in your care, we will always obtain
your written consent before releasing any data.
We do share anonymous data with the NHS/Government
for planning purposes. if you don’t want your data used in
this way then let us know.

Chest Pain Advice

An ache in the middle of the chest, like someone sitting on your chest?
Ache that goes into your neck/jaw/left arm?
You may have shortness of breath, sweating, nausea, or you may look pale or grey.
If you get these symptoms, sit down and rest.
If your doctor has prescribed an angina spray, use it.
If you still have symptoms after resting for 5 minutes, then this could be a HEART ATTACK - call for help immediately.
Heart attacks can be treated, but the greatest risk of death is in the first hour, so it is vital you call for help as soon as possible.

Feedback

We welcome thank you cards, comments and suggestions at the practice. Medical care is highly complex and, even at the best preactices, things sometimes do not go as planned. In the unlikely event that you are unhappy with any aspect of the service, please do not hesitate to contact the practice manager, Susan MacRaild, at the surgery.

If you are unhappy with our handling of a complaint, you can contact:
The Complaints Team, NHS Highland, PO Box 5713, Inverness,
IV1 9AQ. (Tel 01463 705997, Fax 01463 711322)

Friday, March 09, 2007

Easter Holiday

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Practice Leaflet

Introduction

Surgery Opening Hours

Our Practice Area

Our Staff

Out of Hours / Emergencies

How to register

The Services We Provide

Practice Nurse

Quality and Outcomes Framework (QoF) points

Repeat Prescriptions and Dispensing

Home Visits

Patients with Special Needs

Confidentiality

Electronic Care Summary

Chest Pain Advice

Stroke Advice

Contact Us:

Feedback

Blog Archive

Links

The Locum Doctor Survival Guide